What are my delivery options and how much does it cost?
Standard delivery is FREE for orders totalling R4500 or more within the borders of South Africa. For worldwide shipping a quote from the preferred courier will be obtained and charged accordingly. You can view all our delivery options here to find out how much it costs and how long each option takes. You are welcome to contact us to arrange alternative shipping options.
When will my order be delivered?
We’ll deliver your order by the Estimated Delivery Date provided in your Payment Confirmation email.
Can I change my delivery address after I have ordered?
It’s not possible to change your delivery address after confirming your order, so please always double check that your address details are correct at checkout.
To change your delivery address permanently for future orders, you can update your Address Book under your Customer Information in your Account profile
Can you split my delivery, sending in-stock items first and the rest later?
This can be arranged based on availability of stock. Additional delivery fees may apply.
What happens if a product is missing from my shipment/delivery?
Contact us immediately for assistance if your shipment goes missing.
Can I choose a specific time or day for my delivery?
More suitable delivery times can be arranged within reasonable confines.
How are products delivered?
Our current service provider is The Courier Guy (PTY) LTD. Other services providers maybe used as required.
Does The Chemistry Solutions Company ship internationally?
Yes, we ship to all countries.
