Is your water safe to drink? Most people only find out after someone gets sick. The Water App is a free-to-start water quality testing app from The Chemistry Solutions Company (TCSC) that turns your test results into clear answers and next steps.
Whether you own a borehole, run a school, manage a water shop or work in a lab, The Water App helps you test, interpret and act — all in one place. Results are checked against SANS 241 (South Africa’s drinking water standard) and WHO guidelines, in plain language.
Try it now: Open The Water App — your first 5 analyses are free.
What is The Water App?
The Water App is a web-based water quality platform developed and fully owned by TCSC, a Cape Town water chemistry company founded in 2020. It runs in any browser on your phone, tablet or computer. There is nothing to download.
It brings three things together that are usually scattered:
- Testing — use a TCSC water test kit at home, or order a SANS 241 laboratory test run in partnership with an accredited reference laboratory.
- Interpretation — enter your results and get a parameter-by-parameter verdict against SANS 241 and WHO limits.
- Action — get treatment recommendations, track your water over time and share reports with the people who need them.
Laboratory work is the app’s core, with community citizen science a close second. Both sit at the top of the menu, right after your dashboard.
Key features of The Water App, a water quality testing app for everyone
Check My Water: a plain-language verdict in minutes
- Analyse My Water — enter lab, kit or strip results and get a verdict against SANS 241, the treatment to specify and a retest date.
- SANS 241 Compliance Interpreter — each parameter flagged as compliant, operational, aesthetic, chronic-health or acute-health risk, with a clear “safe to drink”, “treat before use” or “do not drink” answer.
- Test With MyKit — choose your 21-in-1 or 25-in-1 kit, tap the matching colours and get an instant report with treatment advice.
- My Water Journey — follow your water from first test to treated and retested.
Lab & Reports: SANS 241 water testing, end to end
- Test My Water and Order a Test — book a SANS 241 laboratory test through TCSC’s accredited partner laboratory.
- Sample Submission — submit sample details online before you drop off or courier your sample.
- Water Quality Reports — structured SANS 241 reports, saved to your account and shared securely.
- Lab LIMS — sample intake, test results, compliance/QA, lab clients and revenue for laboratories.
- Kit vs Lab Accuracy — compare field kit readings with laboratory results.
- Lab Partner Hub — partner laboratories receive and manage jobs through the app.
Water Tools: from problem to solution
- Treat My Water — treatment options matched to your results.
- Borehole Payback & Treatment Selector — enter your tariff, usage, results and yield to see a treatment train, cost, monthly saving and payback period.
- Water Safety Plan Builder — a source-to-tap risk register aligned with WHO Water Safety Plans and Blue Drop.
- Food-Safety Water Compliance Pack — water records for R638, HACCP and FSSC 22000.
- Blue Drop Watch — keep an eye on municipal drinking water performance.
- Footprint tools — CO₂ footprint, Water Footprint Assessment and the Water Work Footprint Calculator.
- Water Calculators, Water Quality Guide and Standards library — quick answers for everyday water questions.
- Industrial Water Uses & Solutions — guidance for process and industrial water.
Citizen Science and Conservation: data that protects rivers and communities
- Issue Map and Report an Issue — report leaks, pollution and supply problems on a shared map.
- miniSASS River Health — score river health with the miniSASS method and log your results.
- My Projects — run community water quality monitoring projects.
- Water Point Directory and Climate Data Hub — find water points and see climate context for your area.
- Conservation Hub — river monitoring data, pollution incidents, groups and open data.
Municipal and Bulk Water: tools for water authorities and suppliers
- Municipal Dashboard — manage citizen issues, water quality points, announcements and alerts.
- Bulk Water — find registered bulk water providers, view supply points and read water notices.
Water Shop, Resellers and Shop: tools for water businesses
- My Water Shop — a business hub for refill stations: inventory, sales, finances, customers and maintenance, plus quality records customers can trust.
- Resellers — place orders, track them and manage reseller details for TCSC kits.
- Shop — buy TCSC test kits and lab services, with secure checkout through the TCSC online store.
The Water Academy and Knowledge Centre: learn as you go
- Water Testing Warrior Program — 10 lessons, 9 assignments, downloadable notes and a verifiable certificate.
- Knowledge Base — practical articles on water quality and treatment.
- Community Chatroom and Book an Appointment — ask questions and get help from TCSC.
Who is The Water App for?
| You are… | How The Water App helps |
|---|---|
| Citizen or community member | Access water quality data for local rivers, dams and other water bodies, report water issues on the Issue Map, and take part in citizen science projects. |
| Borehole owner | Find out if your borehole water is safe to drink, what treatment it needs and when to retest. |
| School, crèche or NGO | Keep SANS 241 test records for compliance, audits and certifications, and protect learners and beneficiaries. |
| Laboratory | Build structured SANS 241 reports and register as a TCSC service provider. |
| Municipality, water authority or bulk water provider | Manage community-reported issues, water quality points, alerts and supply notices in one dashboard. |
| Water shop or refill station | Run your business and show customers proof of water quality. |
| Farmer, hydroponic grower or food producer | Check irrigation and process water, and keep R638, HACCP and FSSC 22000 water records. |
| Learner, teacher, conservation group or community volunteer | Learn to test water, score river health with miniSASS and run citizen science projects. |
How to start testing your water in 4 steps
- Open the app at thechemistrysolutionscompany.com/app and create a free account.
- Get results — test with a TCSC 21-in-1 or 25-in-1 water test kit, or order a SANS 241 lab test under Test My Water.
- Enter and interpret — capture your results and see which parameters pass, which need attention and why.
- Act and track — follow the treatment recommendations, retest and watch your water quality improve over time.
Pricing
| Plan | Price | Best for |
|---|---|---|
| Free | R0 — first 5 tests/analyses | Trying the app |
| Basic | R474 per month | Individuals and households |
| Pro | R1,200 per month | Small businesses, schools, NGOs |
| Enterprise | On quote | Labs, municipalities, large organisations |
Annual plans, paid upfront, are also available through the TCSC online store.
Frequently asked questions
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Is The Water App free?
Yes, to start. Your first 5 tests or analyses are free. After that, plans start at R474 per month.
What is SANS 241?
SANS 241 is the South African National Standard for drinking water. It sets limits for microbiological, chemical and physical parameters such as E. coli, nitrate, fluoride and turbidity.
How do I know if my borehole water is safe to drink?
Test it. Use a TCSC test kit for a quick screen, or order a SANS 241 lab test for a full picture. Enter the results in The Water App to see what passes and what needs treatment.
Do I need to download anything?
No. The Water App runs in your web browser on any phone, tablet or computer.
Can I use The Water App with my own test kit results?
Yes. Test With MyKit is built for TCSC’s 21-in-1 and 25-in-1 kits, and Analyse My Water also accepts test strip and laboratory results.
Who developed The Water App?
The Chemistry Solutions Company (Pty) Ltd, a South African water chemistry company based in Muizenberg, Cape Town.
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